FAQ’s

Frequently Asked Questions

User Guide - Download here

What are Mailing and Telemarketing Lists?

They are an important element in the construction of a direct marketing campaign to develop sales by being in possession of the names, addresses and other data of a profiled marketplace.

How are they created ?

There are many compilation methods. From publishers lists, members lists, customer lists, trade attendees, integrated data, telephone research, mail questionnaires and many more. The significant aspect is that people and businesses are constantly changing. No commercial list is a black book of personal addresses. No list is ever 100% clean. It must also be noted that lists are built for commercial reasons hence a request for businesses likely to move office next week or yellow car buyers would not available. However, in the vast majority of cases, we can always provide near alternatives. You never know until you ask!

How are they cleaned?

Mainly by telephone, questionnaire or subscription. Over 40,000 amendments alone are made each week on one business database alone.

How do regulation filters work?

Each list is always run against the master files of TPS , Corporate TPS, FPS and MPS before despatch. ( For more detail on these see data legislation) When anyone requires their name to be suppressed from lists in general, their application is inputted onto the current file and it is this file that is run against your dispatched listing.

How specific can lists be?

Very specific. You can select by: Line of business, Size of company, Geographical, Multi named Contact at Multi Positions , Head Office or branch or site, All IT analysis, All Company House Data, Import/Export, Fleet sizes, What companies buy/ the amount they travel and there are hundreds more pieces of data on which you can select. On residential lists the easier answer is to say that virtually every selection you may require is available.

Are these lists better than the telephone directory, or other directories?

YES they are, for many reasons. Firstly they are supplied in a format that you can instantly use. Have you ever tried writing out thousands of names and addresses! Secondly, the lists are selectable as described above. Thirdly they are continually updated as described above. The lists also have named contacts and are comprehensive. Finally the directories and phone books do not carry the full addresses, post codes, fax numbers or other such data. In most cases bear in mind that most directories carry copyright, so copying it may be illegal.

How much are lists?

They vary considerably. A standard business list average price is around £12.50 per 100 records or £17.50 per 100 with telephone numbers. But there are so many factors and combinations that the only method of evaluating it’s justification to your business is to ask for a sample of the list of your choice.

Are there minimum orders or volumes?

It depends on the list. With B2B data, if our standard selections are suitable, then you can buy exactly the number you need on line by clicking here. With other lists the minimum order is usually 1000 records. Even residential lists, though normally 5000, can in some instances be reduced. There are also specially compiled lists where a minimum volume of records are necessary but, for the majority of our clients, the volume is usually 1000 records ONLY. We can obtain some lists in smaller quantities of a few hundred is which ideal for a trial.

What are residential , business, international lists?

Business lists are generally companies at their business address. Residential are usually at their home address. There are a number of “in betweens” e.g Directors at home, business investors etc. International is any address outside U.K. Eire is an international list.

What is rental?

Rental means a once only use for the purpose it was obtained e.g Mail once or/and telephone once. A Lease Rental gives unlimited usage for generally a 12 month period. Purchase is buying the data outright with no limitations.

Note that when rental is taken, the supplier reserves the right to integrate “seed” addresses. These are coded addresses that can be identified back to the mailer if used more than the contract term.

What about Email addresses?

Email addresses have to be “opt in” and can be supplied for both business and residential data. Whist email broadcasting is relatively low cost, care is needed to ensure that the email is not only delivered but also read. Most list owners will do the email broadcast as part of the data rental costs.